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Frequently Asked Questions
Quick answers to the questions we hear most often.
What areas do you deliver to?
We have 85+ stores across 12 states — chances are there's one near you! Home delivery is available in select cities. The easiest way? Just walk in — we're open 7 AM to 10 PM every day.
What is your return policy?
Bought fruits, vegetables, or dairy that weren't fresh? Bring them back within 24 hours — no questions asked. Just visit the customer service counter at any Laxi Mart.
What payment methods do you accept?
We accept cash, all major debit/credit cards (Visa, Mastercard, RuPay), UPI (GPay, PhonePe, Paytm), and net banking. Cash on delivery available for online orders.
How can I track my order?
For online orders, track your delivery status in your account dashboard or contact our support team with your order number. In-store purchases don't require tracking.
Do you offer bulk/wholesale orders?
Yes! Planning a family function, office party, or run a small business? We offer special rates for bulk orders. Email bulk@laximart.in or call 1800-123-4568 — we'll help you get the best deal.
How do I apply for a job?
Visit our Careers page to view current openings. You can also drop your resume at any Laxi Mart store's customer service desk for store-level positions.